Microspot Knowledge base - Most Popular Questions http://www.microspot.co.uk/activekb en-us http://www.microspot.co.uk/activekb ActiveKB NX jason.batt@microspot.co.uk Mon, 06 Sep 2010 21:54:56 BST 20 Why am I not able to update my version of MacDraft using the updater downloaded from the web? http://www.microspot.co.uk/activekb/questions/16/ There are several reasons as follows : Make sure you are using the correct product updater. - There are MacDraft PE updaters and MacDraft Pro updaters. Make sure you are using the correct ... Jason Batt Fri, 16 May 2008 14:04:11 BST How do I determine which scale and units to use when creating documents ? http://www.microspot.co.uk/activekb/questions/45/ MacDraft has a maximum drawing area of 56.44" x 56.44" (143.37 x 143.37 cm).If you want to draw an object that is less than that, you choose your units, and set the scale to 1:1 and draw your obje ... Jason Batt Thu, 24 May 2007 11:20:22 BST Can I open documents created in MacDraft in PC Draft ? http://www.microspot.co.uk/activekb/questions/43/ Yes.Documents created by MacDraft versions between 4.3.5 and 5.5.11 can be opened in PCDraft version 4.3.5 and above. Documents created in MacDraft version 5.5.0 and above may not display exactly ... Del Chauhan Fri, 14 Aug 2009 09:51:53 BST When I first launch a Microspot Product and enter the serial number, am I registering with Microspot ? http://www.microspot.co.uk/activekb/questions/46/ No. The information entered in the registration dialog is to persoanlize you copy and to activate it.To register with Microspot you need to log onto Microspot's web page and supply the required de ... Jason Batt Thu, 24 May 2007 11:20:56 BST Can I still use my old connection cable to print from X-RIP ? http://www.microspot.co.uk/activekb/questions/41/ It depends on the cable you are currently using.If the cable you are using is a Microspot Converter Tool, the answer is NO as the converter cable requires serial port.If you are using a USB to Par ... Jason Batt Thu, 24 May 2007 11:17:54 BST How do I get Technical Support for Microspot products? http://www.microspot.co.uk/activekb/questions/4/ In the first instance, you should contact your local dealer from where the product was purchased. If your local dealer does not offer technical support on Microspot products or is unable to hel ... Jason Batt Thu, 24 May 2007 10:34:25 BST What is the difference between PC Draft and PC Draft PE ? http://www.microspot.co.uk/activekb/questions/42/ Main differences are as follows : Drawing size limited to 17"x17".No layers.No accessory palette.No dwg support.To view the full comparison chart, click here Jason Batt Thu, 24 May 2007 11:18:32 BST I have upgraded from Microspot X-RIP 1.5 to 1.6 but I cannot see any of the new features, what can I do? http://www.microspot.co.uk/activekb/questions/38/ Delete all plotters that have been added in the Print Center utility. Then run the X-RIP un-installer provided in the Extras folder on your Microspot X-RIP CD. Now re-install Microspot X-RIP 1.6 a ... Jason Batt Thu, 24 May 2007 11:15:37 BST What is the difference between PC Draft and PC Draft PE ? http://www.microspot.co.uk/activekb/questions/44/ Main differences are as follows : Drawing size limited to 17"x17".No layers.No accessory palette.No dwg support.To view the full comparison chart, click here Jason Batt Thu, 24 May 2007 11:19:38 BST When I print using X-RIP, the file prints but is not deleted from the queue and no further prints can be made? http://www.microspot.co.uk/activekb/questions/39/ Make sure you have done a full, Easy Install of the Mac OS X.(Not a custom install) Jason Batt Thu, 24 May 2007 11:16:08 BST