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Why does the OK button remain inactive when I enter a serial number ?
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You need to make sure of the following :

you are entering a valid serial number for the product you are trying to activate.

You are using the correct version of the product.

You are not entering a letter "O" instead of number Zero or entering letter "l" instead of number 1. Apart from the first four digits, no letter "O" or letter "l" are used in the serial number.
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