Why does my X-RIP installer hang when installing it under tiger(Mac OS X 10.4.x)?

Please make sure you are using version 1.6.4 rev 2 (tiger installer). Please contact Microspot Technical support :support@microspot.co.uk for more information.

When I print using X-RIP, the file prints but is not deleted from the queue and no further prints can be made?

Make sure you have done a full, Easy Install of the Mac OS X.(Not a custom install)

I have upgraded from Microspot X-RIP 1.5 to 1.6 but I cannot see any of the new features, what can I do?

Delete all plotters that have been added in the Print Center utility. Then run the X-RIP un-installer provided in the Extras folder on your Microspot X-RIP CD. Now re-install Microspot X-RIP 1.6 and add your plotters again.

My Macintosh does not have multiple processors, will it work with X-RIP?

Yes. X-RIP will work with both single and dual processor Macintosh computers. Where available X-RIP will take full advantage of dual processors to provide a significant performance improvement.

Does X-RIP support printing to file?

Yes. Our Virtual Printer technology enables you to output your prints to file. The files are raw printer commands and are suitable for sending to a print bureau for printing. The output files are also compatible with Microspot Print Sender.

Does X-RIP support network printing?

Yes. In versions 1.5 and above via TCP/IP

Can I share a printer between two or more X-RIP users?

Yes, using Apple's printer sharing in OS 10.2 or higher.

Can I uninstall Microspot X-RIP?

Yes, using the uninstaller in the extras folder on the X-RIP CD.